Give colleagues access to your order

You probably don’t want to be the only person who can look after your order. You can give colleagues their own access — with the level of permission you choose, and you can take it away again whenever you need to.

Which role should I pick?

• Owner — the person who bought the order. One per order. Full control and can’t be removed from the app.
• Admin — full control. Pick this for someone who needs to do everything you can do, including managing other members.
• Manager — can enrol and remove learners. Good for a team leader who needs to add their staff but doesn’t need to touch settings.
• Viewer — read-only. Good for someone who needs to see reports but shouldn’t be making changes.

Rule of thumb: pick the lowest role that still lets the person do their job. You can always change it later.

Invite a colleague

1. Click Manage training in the sidebar and open your order.
2. On the order page, find the access strip at the top (it shows avatars for everyone who can manage the order). Click Invite.

3. A Manage this order window opens, listing everyone who already has access with a quick reminder of what each role can do.
4. Click Add Member.
5. Enter their email address, choose a Role, and click Add Member.

They’ll see the order on their dashboard the next time they sign in. If they don’t have an account yet, we’ll create one for them when they sign in for the first time.

Remove someone

1. Open the Manage this order window.
2. Find the person in the Members list and click the bin icon to the right of their role.
3. Confirm when prompted. They lose admin access immediately.

If they were also enrolled as a learner, their learner enrolment is unaffected — this only removes their ability to manage the order.

Change someone’s role

Roles can’t be edited in place. To change someone’s role, remove them from the Members list (see above) and add them back with the new role. It only takes a few seconds and their access history stays tidy.

Common questions

Can I have more than one Admin? Yes — add as many as you need.

Can I transfer ownership to someone else? Not from the app. Email support@demed.co.uk and we’ll move it across for you.

Does giving someone access use a seat? No. Roles are about managing the order. Seats are only used when someone is enrolled as a learner.