Read your training report

Your training report gives you an at-a-glance view of how your team is getting on with the course. Here’s how to find it, what each part means, and how to use it to nudge the right people at the right time.

Looking for…?

• How long have we got left? → the Period card at the top.
• Are we using our seats? → Seat Utilisation.
• How far along is everyone? → Enrolment & Learning.
• Who’s passed? → Assessment & Certification.
• How long does it take people? → Time to Completion.
• Who added them? → Enrolment Source.
• What’s the shape over time? → Trends.

Find your report

1. Sign in and click Manage training in the sidebar.
2. Open the order you want to look at.
3. Click the Report tab.

What each card means

Period

Titled Period 1, Period 2 and so on — one for each period of your subscription. It shows the Start Date, End Date, Status (active or expired), and Days Remaining. The card heading also tells you when the numbers were generated, so you know how fresh they are.

Seat Utilisation

How your paid seats are being used right now:

• Total — how many seats your order has.
• Active — people currently using a seat.
• Cancelled — people you’ve removed (their seat is free for someone else).
• Available — seats you haven’t given out yet.
• Utilisation Rate — the share of your seats that are in use.
• Reassignment Rate — how often you’ve moved seats between people. A high number suggests churn worth looking into.

Enrolment & Learning

Active enrolments broken down by where each learner is in the course:

• Active — the total of everyone currently enrolled (the sum of the next three).
• Not Started — enrolled but hasn’t opened the course yet.
• In Progress — started but not yet finished.
• Passed — completed the course and the end-of-course assessment.
• Avg Progress — the average percent complete across active enrolments. A useful one-glance number for how the whole group is doing.

Assessment & Certification

• Completion Rate — the share of enrolments who’ve finished and passed.
• First-Attempt Pass Rate — the share of learners who pass the end-of-course assessment on their first try. A low number can hint that an assessment topic is harder than expected.
• Avg Attempts to Pass — on average how many tries it takes those who pass.
• Certificates Issued — total certificates earned in this period.

Time to Completion

How quickly people get through the course, in days:

• Average and Median — the typical time from enrolment to finishing. The median is less skewed by a handful of very slow learners.
• Fastest and Slowest — the two ends of the range.
• To First Activity — how long, on average, people take to first open the course after being enrolled.
• To Assessment — how long, on average, people take to reach the end-of-course assessment.
• Active Learning Days — the average number of distinct days a learner actually spent in the course.

Enrolment Source

Where each enrolment came from:

• Admin Assigned — you (or another manager) added them to the course.
• Self Enrolled — they enrolled themselves, for example via an invite link.
• Unknown (Legacy) — older enrolments where we didn’t record the source. You can usually ignore this number.

Trends

Monthly bar charts for the current period, showing:

• Enrolments by month — when people were added.
• Active learners by month — how many different people did some learning that month.
• Completions by month — when people finished.

Big gaps and sudden drops are usually worth a quick look.

How to use the numbers

• People who haven’t started. The Enrolments tab shows everyone on your order. Anyone showing no activity probably hasn’t signed in yet — a quick nudge usually helps.
• People stuck part-way through. If a few learners are sitting at the same point for weeks, it’s worth checking in.
• Lots of available seats with deadlines approaching. Add more people to your order so you get the most from what you’ve paid for — see Add learners to your course.
• A climbing Reassignment Rate. Useful for spotting that you’re churning through seats faster than expected — might be worth a chat with us about sizing your next period.

Common questions

How often does the report update? In real time. Refresh the page to see the latest numbers.

Can I download it? Yes — the Enrolments tab has an Export CSV button, which gives you a spreadsheet of every learner and their progress.

Can I see one learner’s detail? Yes — click any row in the Enrolments tab.